I’m writing to express my disappointment with a recent call from your life cover sales team (+***0)

I’m writing to express my disappointment with a recent call from your life cover sales team (+***0). I clearly stated I was not interested and didn’t have time for a quote, yet the agent continued to push the conversation and repeatedly brought up distressing scenarios—asking multiple times what would happen if I got into a car accident or became paralyzed. I understand these are part of your sales script, but there’s a responsible way to approach such sensitive topics. Ignoring my refusal and aggressively repeating traumatic hypotheticals was not only inappropriate but also upsetting. This experience left me feeling disrespected and frustrated. I expected better from a company of your reputation. I hope you take this feedback seriously and review your sales approach to ensure customers’ boundaries and emotional well-being are respected.