P
Porcia
1 reviews | Active since Oct 2023
28 Jan 2026, 10:31
Im waiting for a pay...
Im waiting for a pay out to pay my service provider but nothing from their side the worst service i have ever received, i have even asked them to come and see that my car is fixed do we can move the process along but all i get is excuses
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OUTsurance's replyOfficial
02 Feb 2026, 13:53Good day Porcia,
Thank you for raising your concerns with us.
Our claims manager, Puseletso, has been in contact with you to finalise the matter. You decided to get your vehicle repaired at a service provider of your choice.
Puseletso has advised you to email the invoice and photos of the repairs. Once received, we will process payment.
We do apologise for the claim delay.
Regards,
The OUTsurance Team
Thank you for raising your concerns with us.
Our claims manager, Puseletso, has been in contact with you to finalise the matter. You decided to get your vehicle repaired at a service provider of your choice.
Puseletso has advised you to email the invoice and photos of the repairs. Once received, we will process payment.
We do apologise for the claim delay.
Regards,
The OUTsurance Team
OUTsurance's reply02 Feb 2026, 13:53
Official
Good day Porcia,
Thank you for raising your concerns with us.
Our claims manager, Puseletso, has been in contact with you to finalise the matter. You decided to get your vehicle repaired at a service provider of your choice.
Puseletso has advised you to email the invoice and photos of the repairs. Once received, we will process payment.
We do apologise for the claim delay.
Regards,
The OUTsurance Team
Thank you for raising your concerns with us.
Our claims manager, Puseletso, has been in contact with you to finalise the matter. You decided to get your vehicle repaired at a service provider of your choice.
Puseletso has advised you to email the invoice and photos of the repairs. Once received, we will process payment.
We do apologise for the claim delay.
Regards,
The OUTsurance Team