EE
Eldrin E
1 reviews | Active since Jul 2025
11 Jul 2025, 16:22
I'm supper disappointed in Outsurance because of they don't want to pay out third party liability they make it seems that it's me who caused a accident while they client drove into me
I'm supper disappointed in Outsurance because of they don't want to pay out third party liability they make it seems that it's me who caused a accident while they client drove into me. How can they say ( even you have the right of way ) I need to be on the lookout for other drivers and be the responsible person while they client couldn't wait for me to pass when I have the right of way
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OUTsurance's replyOfficial
24 Jul 2025, 12:40Hello Eldrin
Following our initial response to your review, we received feedback from our legal liability claims manager, who reviewed the matter.
After having received the video footage you sent, together with 2 separate witness statements we received confirming our client's version of how accident occurred, we are satisfied with our decision to uphold the refute.
We understand your disappointment, but based on the merits, we cannot change our decision.
Regards
The OUTsurance Team
Following our initial response to your review, we received feedback from our legal liability claims manager, who reviewed the matter.
After having received the video footage you sent, together with 2 separate witness statements we received confirming our client's version of how accident occurred, we are satisfied with our decision to uphold the refute.
We understand your disappointment, but based on the merits, we cannot change our decision.
Regards
The OUTsurance Team
OUTsurance's reply24 Jul 2025, 12:40
Official
Hello Eldrin
Following our initial response to your review, we received feedback from our legal liability claims manager, who reviewed the matter.
After having received the video footage you sent, together with 2 separate witness statements we received confirming our client's version of how accident occurred, we are satisfied with our decision to uphold the refute.
We understand your disappointment, but based on the merits, we cannot change our decision.
Regards
The OUTsurance Team
Following our initial response to your review, we received feedback from our legal liability claims manager, who reviewed the matter.
After having received the video footage you sent, together with 2 separate witness statements we received confirming our client's version of how accident occurred, we are satisfied with our decision to uphold the refute.
We understand your disappointment, but based on the merits, we cannot change our decision.
Regards
The OUTsurance Team