PB
Peter B
1 reviews | Active since Jun 2025
03 Jan 2026, 07:29
I'm not insured at O...
I'm not insured at Outsurance but they take money from my Acc
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Replies (1)
OUTsurance's replyOfficial
06 Jan 2026, 13:06Hello Peter
Following our initial response to you, we received feedback from our sales manager, confirming he was in contact with you.
The recorded conversation was listened to, and you did agree to the policy.
Our client care advisor was also since in contact with you, and after having the reviewed the premium, you decided to keep your policy active with us.
A refund for the premium collected, was done and the start date has been postponed to 2 February.
We are pleased to know the matter has been amicably resolved and that you will remain as a client of ours.
Regards
The OUTsurance Team
Following our initial response to you, we received feedback from our sales manager, confirming he was in contact with you.
The recorded conversation was listened to, and you did agree to the policy.
Our client care advisor was also since in contact with you, and after having the reviewed the premium, you decided to keep your policy active with us.
A refund for the premium collected, was done and the start date has been postponed to 2 February.
We are pleased to know the matter has been amicably resolved and that you will remain as a client of ours.
Regards
The OUTsurance Team
OUTsurance's reply06 Jan 2026, 13:06
Official
Hello Peter
Following our initial response to you, we received feedback from our sales manager, confirming he was in contact with you.
The recorded conversation was listened to, and you did agree to the policy.
Our client care advisor was also since in contact with you, and after having the reviewed the premium, you decided to keep your policy active with us.
A refund for the premium collected, was done and the start date has been postponed to 2 February.
We are pleased to know the matter has been amicably resolved and that you will remain as a client of ours.
Regards
The OUTsurance Team
Following our initial response to you, we received feedback from our sales manager, confirming he was in contact with you.
The recorded conversation was listened to, and you did agree to the policy.
Our client care advisor was also since in contact with you, and after having the reviewed the premium, you decided to keep your policy active with us.
A refund for the premium collected, was done and the start date has been postponed to 2 February.
We are pleased to know the matter has been amicably resolved and that you will remain as a client of ours.
Regards
The OUTsurance Team