NM
Neo M

1 reviews | Active since Sept 2013

31 Jul 2025, 11:04

I’m incredibly grateful for the excellent service from OUTsurance Pet Insurance after our dog, Mooncake, needed urgent stitches in his lip

I’m incredibly grateful for the excellent service from OUTsurance Pet Insurance after our dog, Mooncake, needed urgent stitches in his lip. The process was so quick and seamless — exactly what you hope for in stressful situations. From the moment we submitted the claim, everything was handled efficiently and with genuine care. It gave us such peace of mind knowing that Mooncake’s needs were prioritised and we could focus on helping him heal instead of worrying about admin or delays. Thank you, OUTsurance, for being reliable, responsive, and truly supportive when it mattered most. We’re so glad to have you looking after our fur baby!

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Replies (1)
OUTsurance
OUTsurance's reply31 Jul 2025, 11:10
Official
Hello Neo,

Thank you for sharing your OUTstanding service experience with us. 

We are very pleased to know you were assisted promptly amidst an emergency situation!

Your future interactions with us will not disappoint.

Regards
The OUTsurance Team