WS
Wanda S

1 reviews | Active since Apr 2023

08 Dec 2025, 10:54

Illona at Outsurance was truly exceptional — my claim was finalised within just 24 hours! This isn’t the first time I’ve had to claim on my Petsurance policy, and every single experience with Outsurance has been nothing short of AMAZING

Illona at Outsurance was truly exceptional — my claim was finalised within just 24 hours! This isn’t the first time I’ve had to claim on my Petsurance policy, and every single experience with Outsurance has been nothing short of AMAZING. Their team consistently goes above and beyond, showing genuine care and sympathy for our pets. They don’t just process claims; they check in to see how our furry family members are doing, which adds a heartfelt, human touch to the entire process. With Outsurance, we never feel like “just clients” — we feel valued, supported, and reassured every step of the way. The speedy claims process also helps 😊 Speaking as someone who had pet insurance with other insurers too, Outsurance is the absolute BEST! ⭐️⭐️⭐️⭐️⭐️

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Replies (1)
OUTsurance
OUTsurance's reply08 Dec 2025, 11:00
Official
Hello Wanda,

Thank you very much for this great response to awesome service!

We are thrilled to hear that your claims process was handled so efficiently.

Kudos to Illona for ensuring you were assisted promptly and for giving you peace of mind throughout.

Regards.
The OUTsurance Team.