If they too slapgat to quote for new business, imagine claiming?

Was looking to compare insurance, this crowd dropped the ball in the worst possible way. 18 June: Me: I'd like a insurance quote, please. ***. Thank you Them: Good day, please let us know if you would like a quote for your vehicle, home, life, pet or business. Me: Vehicles, home contents and hoc. Thank you (was in meeting all day, missed a call, thought it was them, actually someone else) Me: Hi. Apologies, I was on a call. Can we chat after 9,tomorrow? Thank you. Them: Hello Benjamin. An advisor will call and assist you after 09h00 today. Thank you Me: Hi. Never received a call. Not sure if the Advisor got correct contact details? ***. I'm unavailable tomorrow, I need to decide asap. Thank you. 19 June: Them: Apologies for this. We will call you tomorrow. Me: I'm Unavailable Tomorrow (refer pvs messages) 20 June, they phone me. I take the call, I explain that I cannot discuss the quote (refer pvs message, above), Consultant said he'd call me 21 June. I requested for 9am.

Almost a week passes, nothing. Radio silence. 27 June, before 8am: Me: Hey Outsurance.

In modern times of when corporations drop the ball, act like dstv and not listen to their subscribers. Looking at how evolution decimated Kodak film and Blackberry phones found same fate as Nokia.

My point is that I received a phone call, when I could not take it. But, I did, I explained to the Consultant that I'm not in a position to take a call. Consultant would call the next day, last week Friday. Dololo.

So, some back story... I left Outsurance, early 2015. ****ty claim process, took long. 2024, I was hoping that culture had changed. Guess what, you're not even interested to sign up new business, I doubt that you'd even get a claim right. For the record : HoC, 4 vehicles, (3 for business), Personal cover, Business cover, Travel, local and abroad for high risk items, Home contents, And other stuff.

Oh well, I'm very happy that I know better, now.

If you're going to bother to contact me, make sure it's someone in a very high position. Not a Consultant. Not a Supervisor. Not a Manager. I'm talking a Director. Nothing less.

By 18:38, no contact. Nothing. Fank thuck I didn't sign up for this clown show. Pity I didn't get a quote, they probably knew that they would have to pay me R400, and decided to default to factory settings.... That money would have gone to my local SPCA, Bedfordview and Germiston Branch. petrescuekits dott c oh dott zed'ay will step up, for the pups.