EL
Ernst L
1 reviews | Active since Apr 2018
24 Aug 2020, 13:18
IDIOTS
Why would you provide the option to do a quote online, but then tell me nonsense about one of your consultants will call me. I know how to use a phone - if i wanted to call you I would do so
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OUTsurance's replyOfficial
24 Aug 2020, 19:01Hi Ernst Thank you for raising your concerns regarding our quoting process and our apologies if the impression was created that the entire quote could be done online. The capturing of certain information online assists in a speedier call centre interaction.
We have several factors that are considered when providing a premium and each client’s premium is unique to their profile. This process is currently only available via our call centre or a face to face agent. We have requested that you not be contacted telephonically and apologise for any frustration caused.
Regards
OUTsurance
We have several factors that are considered when providing a premium and each client’s premium is unique to their profile. This process is currently only available via our call centre or a face to face agent. We have requested that you not be contacted telephonically and apologise for any frustration caused.
Regards
OUTsurance
OUTsurance's reply24 Aug 2020, 19:01
Official
Hi Ernst Thank you for raising your concerns regarding our quoting process and our apologies if the impression was created that the entire quote could be done online. The capturing of certain information online assists in a speedier call centre interaction.
We have several factors that are considered when providing a premium and each client’s premium is unique to their profile. This process is currently only available via our call centre or a face to face agent. We have requested that you not be contacted telephonically and apologise for any frustration caused.
Regards
OUTsurance
We have several factors that are considered when providing a premium and each client’s premium is unique to their profile. This process is currently only available via our call centre or a face to face agent. We have requested that you not be contacted telephonically and apologise for any frustration caused.
Regards
OUTsurance