I would like to thank OUTsurance for the prompt feedback on the manner in which they handled my claim Even though my claim was not honored,they carefully explained the reasoning, the policy exemptions, and that my outbonus won't be affected

I would like to thank OUTsurance for the prompt feedback on the manner in which they handled my claim Even though my claim was not honored,they carefully explained the reasoning, the policy exemptions, and that my outbonus won't be affected. I understood because they not only handled the claim professionally but could advise an alternative solution for our fridge. I appreciated the transparency. Thank you OUTsurance