MM
Mthuthuzeli M

1 reviews | Active since Jun 2025

26 Jun 2025, 21:40

I went into the app, because I needed assistance with a discount on my premium

I went into the app, because I needed assistance with a discount on my premium. I sent a callback request on the App and to my Suprise, they called back in less that 2 minutes. The agent who assisted me, lovely lady Chennai Bhene, so professional, went out of her way to asssit me , call was so pleasant, even though I did not exactly get the discount I wanted, but the service has been so good that I would rather pay an extra R250 per month to continue enjoying such excellent service

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Replies (1)
OUTsurance
OUTsurance's reply27 Jun 2025, 00:35
Official
Good day Mthuthuzeli,

Thank you for the compliment! Disappointing to see we could not have offered you a saving, but delighted the exercise was worthwhile.

Regards
The OUTsurance Team