BR
Beverley R

1 reviews | Active since Jan 2013

07 Apr 2026, 22:19

"I was on the verge of saying goodbye to OUTSURANCE after nearly 9 years, but Tshepiso's exceptional customer service changed my mind

"I was on the verge of saying goodbye to OUTSURANCE after nearly 9 years, but Tshepiso's exceptional customer service changed my mind. 🔥 I was struggling with affordability, and a competitor's offer had me convinced it was time to switch. But Tshepiso didn't just give me a sales pitch - he genuinely listened, understood my concerns, and worked out a solution that worked for me. What really got me was when he highlighted my loyalty and reminded me of the value I've brought to OUTSURANCE over the years. It felt like he truly cared about keeping me as a customer, not just making a sale. He walked me through options to make my policy more affordable, and I'm now happy to be staying put. Tshepiso's dedication to customer service is top-notch. He's a credit to OUTSURANCE, and I'm grateful I spoke to him before making a decision. If you're thinking of leaving OUTSURANCE, ask for Tshepiso - he's got your back. And if you're already with OUTSURANCE, do yourself a favor and give him a shout - you won't regret it!"

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Replies (1)
OUTsurance
OUTsurance's reply07 Apr 2026, 22:25
Official
Hello

 
Thank you so much for your testimony to our service! Added to this, we sincerely appreciate your loyal and continued support all these years. 

Regards
The OUTsurance Team