I was new to them, and there's a process

I was new to them, and there's a process. Firstly, they promptly called me back after my inquiry about a quote. I spoke to a humble and patient call centre agent who explained everything in detail and did not lose patience with all my questions. Then the process to get a confirmation later of my insurance was seamless. They were readily available as ai made changes and amendments to my cover and have one of thenmost user friendly apps out there. A really pleasant experience.