RE
Refina E

1 reviews | Active since Feb 2025

24 Feb 2025, 11:16

I was involved in an accident on the 14th February 2025, my courtesy car was arranged & delivered at a day & time convenient to me

I was involved in an accident on the 14th February 2025, my courtesy car was arranged & delivered at a day & time convenient to me. Though my car was a 'write off", I chose an option to fix it. Claim was resolved within 2 days.i was offered an opportunity to think through my decision without pressure. They also offered the towing to my chosen repairing company. Very supportive, no unnecessary investigative questions, paper free & claim paid immediately after making my UNPRESSURIZED final decision. Never had excuses nor unprofessional delays. Never had to make a follow up call, my assistant Mildred always called at the times we agreed upon for updates. AWESOME, PROFESSIONAL, THOUGHTFUL, CARING, TIMEOUS & PAPERLESS, PAINLESS PROCESS & EXPERIENCE. CHOOSE AWESOME OUTSURANCE The last thing you need during an accident is unprofessional investigative processes as if it was your own doing. THANKS AWESOME OUTDURANVE.BEYOND EXCELLENCE

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Replies (1)
OUTsurance
OUTsurance's reply24 Feb 2025, 11:36
Official
Hello Refina,

Thank you for sharing your claim experience with us!

Accolades to Mildred for her assistance!

Regards,
The OUTsurance Team