Ct
Carmelita tony.aj.am

1 reviews | Active since Apr 2025

08 Apr 2025, 18:41

I was involved in a motor vehicle accident in February

I was involved in a motor vehicle accident in February. I phoned Outsurance to report the accident and to claim. I was assisted by Mr Khan who registered the complaint and went through the whole process with me. He arranged inspection for my car and also explained in detail the car rental procedures because that was part of my policy. He even informed me who and where the panelbeaters was who will repair my car. All arrangements went according to plan as explained. He contact me regularly to kept me updated. I know that the parts of my vehicle will only arrived on 23 April 2025. I also have funeral cover from OUTsurance and recently request to add my sister which was done professionally with all explanations. I also received all confirmation admin and notifications from OUTsurance. You call than excellent service. Thank you OUTsurance I will definitely recommend friends to join your insurance group.

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Replies (1)
OUTsurance
OUTsurance's reply09 Apr 2025, 00:39
Official
Good morning Carmelita

Thank you for the positive, comprehensive feedback! We truly value your loyal support! Your kind words of praise are encouraging and will mean the world to the team as well as Mr Khan.


Regards

The OUTsurance Team