I was involved in a accident on 11th march

I was involved in a accident on 11th march.At the scene of the accident I tried to put in a claim .and struggeld a little.but on the 12 th .early in the morning i got a call from outsurance.the help me alot and explained to me what i need to do .the same day the assesor arived and valuedated the damage.on the 14th i was phoned again.and my terms and condision was expalain for the claim and that it was approved.the staff was kind and patients helping me thrue this.there serves was awsome .