HB
Helena B

1 reviews | Active since Nov 2019

28 Nov 2024, 14:39

I was in an accident and from the start the service was absolutely outstanding

I was in an accident and from the start the service was absolutely outstanding. Outsurance phoned me numerous time while I was on the accident scene to see how I am doing, am I safe, is the ambulance on its way. This carried on untill I was at the hospital. They followed up with me regarding the claim constantly and we received a rental car the following day. The claim has almost been completed and it has only been a week. They also offered met trauma counselling as part of their service. I am just very very impressed

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Replies (1)
OUTsurance
OUTsurance's reply28 Nov 2024, 15:11
Official
Hello Helena,

Thank you for sharing your OUTstanding service experience with us. 

We are very pleased to know you were assisted promptly amidst an emergency situation!

We are thrilled to hear that your claims process was handled so efficiently.

Regards,
The OUTsurance Team