I was humiliated so ...

Item: OUTsurance
Rating: 1
Author: Thabang P

I was humiliated so badly 😢 when wanted to talk life cover and due to my medical conditions was declined and sad part was not Informed the reason of that, Still hanging l, I don't know is because of my skin color or what, cause before this thing of unbeat their price on car insurance they will give some R500 if they can't beat your current insurance was never given that and it happened three occasions.

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Replies (1)

OUTsurance's replyOfficial

12 Mar 2024, 17:05

Good day Thabang,

Thanks for bringing your concerns to our attention.

Nthabi our sales manager contacted you to address your concerns. In order to qualify for comprehensive life insurance, a range of underwriting factors will determine the acceptance of cover as well as the appropriate premium. Nthabi arranged for our quote promotion team to contact you regarding the R500 promotion.

We do apologise for your disappointing experience.

Regards,
The OUTsurance Team

OUTsurance's reply12 Mar 2024, 17:05

Official