MN
Matshediso N
1 reviews | Active since Jul 2025
07 Jul 2025, 20:12
I was happy with outsurance with the claim in February
I was happy with outsurance with the claim in February. I was not happy when they were debited money monthly even though the car is written off. Thursday afternoon got a call from Lindo apologized on behalf of outsurance and promised me that the company will return the money taken
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OUTsurance's replyOfficial
08 Jul 2025, 09:54Good day Matshediso,
We are pleased to hear that you had a good claims experience.
It's concerning that we debited your account as you described. We can confirm that the refund has since been processed.
You have our apologies for the inconvenience caused.
Regards,
The OUTsurance Team
We are pleased to hear that you had a good claims experience.
It's concerning that we debited your account as you described. We can confirm that the refund has since been processed.
You have our apologies for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply08 Jul 2025, 09:54
Official
Good day Matshediso,
We are pleased to hear that you had a good claims experience.
It's concerning that we debited your account as you described. We can confirm that the refund has since been processed.
You have our apologies for the inconvenience caused.
Regards,
The OUTsurance Team
We are pleased to hear that you had a good claims experience.
It's concerning that we debited your account as you described. We can confirm that the refund has since been processed.
You have our apologies for the inconvenience caused.
Regards,
The OUTsurance Team