I was assisted by consultant Sima Mva, when he first phoned me I was a bit agro with him and he continued to assist me calmly without losing his temper or becoming rude

I was assisted by consultant Sima Mva, when he first phoned me I was a bit agro with him and he continued to assist me calmly without losing his temper or becoming rude. I was very impressed with his demeanor and friendliness throughout the whole process