I was a bit apprehensive phoning Outurance but was very pleasantly surprised

I was a bit apprehensive phoning Outurance but was very pleasantly surprised. I was lucky enough to get Ms Meryl Chetty, who was both friendly and cheerful, but not in a ‘put on’ or ‘ scripted’ way like so many other call centre interactions. The experience, which I was dreading, turned out to be an absolute pleasure. The process of capturing the condition and details of the vehicle via the app also went smoothly, in spite of the fact that I was nowhere near the vehicle and had to get friends to do it for me. Overall, signing up was a good experience. The price was in line with what I was expecting to have to pay. I had hoped Outsurance would be a lot cheaper than the competitors, but the price was certainly market-related. All-round so far, a good experience.