I want to add me Television on my cover, but I'm not allowed to - only if I add my complete home

I added my television to my cover, but I was told today it was wrongly added by the app, they need to change it to the correct department. So I agreed. Then I was old I can not add only my TV I must add everything inside my home. I repeatedly told them I only want to ensure the TV. After a half an hour on the phone I was told the request to only ensure the TV must be emailed to someone - why could they not say that from the beginning and save so much time.

Before that I was transferred to one person to another to get help. Then when I finally found someone, I was told I must ensure everything inside our home to ensure the TV. By this time I was already very annoyed.

When the questioning was done, I told the person we life at a farm house permanently, then I was asked if its a holiday flat.....really?

I am with outsurance for years and years, but after today, I feel like trying a different company.