CP
Chenille P

1 reviews | Active since Dec 2020

13 May 2026, 11:03

I took out a new serious illness policy with OUTsurance in August 2025

I took out a new serious illness policy with OUTsurance in August 2025. In Jan 2026 I suffered a heart attack and did not expect any payout due to the newness of the policy, however i received excellent service from Andrew Smith and was paid out in full within a month of submitting the claim. Andrew was very efficient, polite and professional and kept me updated throughout the process. Hats off to Andrew and OUTsurance.

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Replies (1)
OUTsurance
OUTsurance's reply13 May 2026, 11:06
Official
Hello Chenille,

We are thrilled to hear that your claims process was handled so efficiently.

Kudos to Andrew for ensuring you were assisted promptly and for giving you peace of mind throughout.

Regards,
The OUTsurance Team.