1 reviews | Active since Oct 2019
I think the R400/R800 marketing is a ****.
I called Outsurance on the 27 November to do a quotation. They could not beat my Insurance at Miway, and I was told that I will be receiving R800. The same day I received a SMS "OUTSURANCE Hi there. The link and instructions to claim your R400/R800 will be emailed to you. Your OTP to complete the online form is *****. Thanks, OUTsurance " I never received the link , and called Outsurance a week later, I had to call 4 times to get to someone that could assist me. George Lekhabunyane then send me the link and I forwarded him all the information he asked for. Since then I have called Outsurance about 10 times, but I can't get hold of George and nobody else can assist me. If someone from Outsurance can give me a call I would appreciate it.
Thank you for informing us about the delay. Refilwe our quote promotion manager has been unsuccessful in her attempts to contact you. She has subsequently sent you an email informing you that we will pay you R400.
Please note, in order to qualify for a further R400, we require your NCB (No Claims Bonus). Once received we will process payment.
We do apologise for the delay as well as the inconvenience caused.
Regards,
OUTsurance
Thank you for informing us about the delay. Refilwe our quote promotion manager has been unsuccessful in her attempts to contact you. She has subsequently sent you an email informing you that we will pay you R400.
Please note, in order to qualify for a further R400, we require your NCB (No Claims Bonus). Once received we will process payment.
We do apologise for the delay as well as the inconvenience caused.
Regards,
OUTsurance