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annette S

1 reviews | Active since Apr 2014

14 Nov 2025, 10:11

I recently went online to request a quote from OUTsurance after a less-than-ideal experience with my current insurer

I recently went online to request a quote from OUTsurance after a less-than-ideal experience with my current insurer. I had barely hit “submit” when I received a call — and although I regret not remembering the gentleman’s name, his service was genuinely outstanding. He made the entire interaction enjoyable, added a bit of humour, and still remained empathetic and understanding when discussing my recent experience with my insurer and a minor fender bender I had in September. Not only did OUTsurance beat my current premium, but they also offered a lower excess and better overall cover. I was insured with OUTsurance before and later moved over to my husband’s policy — and I honestly couldn’t be happier to be back. Thank you, OUTsurance. If possible, please track down the gentleman who assisted me and pass on my appreciation. He truly deserves recognition… and perhaps even a promotion and a raise! 😉

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Replies (1)
OUTsurance
OUTsurance's reply14 Nov 2025, 10:37
Official
Good day Annette,

Tebogo Molefane  is a service superstar and welcomed you on board by providing you with all the information you required. 

Thanks so much for this compliment which we know will inspire her for a long time to come!

Kind Regards,
The OUTsurance Team.