AS
Annelize S

1 reviews | Active since May 2011

21 Jan 2026, 13:08

I recently had to submit a claim when one of my dogs suffered an accidental ear laceration, and I cannot express how impressed I am with the service I received

I recently had to submit a claim when one of my dogs suffered an accidental ear laceration, and I cannot express how impressed I am with the service I received. Having been with another insurer before, I was used to a frustrating and drawn-out claims process, so I braced myself for the same experience. To my surprise, the claim was handled with incredible efficiency and compassion—it was settled within just three days! The process was simple, stress-free, and gave me complete peace of mind during a difficult time. I am so glad I made the switch to this insurer. Their professionalism and speed exceeded all my expectations, and I would wholeheartedly recommend them to any pet owner looking for reliable coverage and excellent customer service.

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Replies (1)
OUTsurance
OUTsurance's reply21 Jan 2026, 13:11
Official
Hello Annelize,

We are thrilled to hear that your experience with us was so awesome.
 
Thank you for taking the time to leave us such a wonderful review.

Regards,
The OUTsurance Team.