FM
Farieda M

1 reviews | Active since Jun 2012

07 May 2026, 19:31

I recently enquired about hospitality insurance through the OUTsurance website, and Lebo contacted me within just a few minutes

I recently enquired about hospitality insurance through the OUTsurance website, and Lebo contacted me within just a few minutes. She was professional, friendly, and very easy to speak to throughout the process. She took the time to gather the necessary information for a quote and followed up with me again today, which I really appreciated. Although the quote is unfortunately a bit higher than what works for us financially right now, the service experience itself was excellent. The overall interaction was positive from start to finish, and it’s clear that OUTsurance has a professional and customer-focused team. I’ll definitely consider them again in future once we are in a better position to move forward. Thank you to Lebo for the excellent service.

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Replies (1)
OUTsurance
OUTsurance's reply07 May 2026, 19:49
Official
Hello

This is a fantastic compliment for Lebo! A BIG thank you for recognizing Lebo's sterling service so publicly! We know it will mean the world to her.

Regards
The OUTsurance Team