LM
Lerato M

1 reviews | Active since Nov 2019

10 Jul 2025, 14:03

I recently contacted OUTsurance to update my banking details

I recently contacted OUTsurance to update my banking details. To be honest, I had been dragging my feet because insurance calls are usually long and boring. But wow—what a refreshing experience! I had the pleasure of being assisted by Tshego, and she completely changed my perception. She was efficient, friendly, and so welcoming that I didn’t even notice how long the call was. I actually found myself calling her “chomi” and opening up to her about a few personal matters—something I’ve never done on an insurance call! If I wasn’t financially strained at the moment, I would’ve gladly signed up for some of the great offers she shared. I've even referred a few friends and sincerely hope she benefits from that—in the words of OUTsurance, of course! "You always get something out"! Tshego is truly in the right profession. I have no doubt that with her attitude and people skills, she’s destined for leadership. She deserves to be recognised and I trust she’ll grow into an executive role one day. 🌟

0
Replies (1)
OUTsurance
OUTsurance's reply10 Jul 2025, 14:17
Official
Hello Lerato,

What a wonderful review,

Thank you very much for your kind response to Tshego's sterling service. 

We appreciate your terrific response to the service you received! 

Your future interactions with us will not disappoint.

Regards
The OUTsurance Team