JV
Jan V

1 reviews | Active since Feb 2022

06 Mar 2026, 11:17

I recently added our dog to my insurance portfolio

I recently added our dog to my insurance portfolio. I submitted a claim for her Vet consultation without realising that we are still in a waiting period. This may be odd but I have never been so pleased to be informed that I don't have cover.... Kay was professional, explained the details of my policy in simple terms and assured me that if the claim was out of the waiting period it would have been covered. I am pleased to say I still got something Out without getting anything Out, well done!

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Replies (1)
OUTsurance
OUTsurance's reply06 Mar 2026, 11:24
Official
Hello Jan,

We are thrilled to see that the service received was so awesome, thank you for letting us know.

Regards,
The OUTsurance Team.