I received a call...

Soo after the post, I get a call to be told that they received the complaint and want to explain to me why the claim was repudiated??? Like, seriously??? Why patronise me??? Is it just so it can be recorded that they responded to the complaint??? Wow... See you guys in court!!! In the meantime I will tell anyone that cares to know not to trust insurers, especially outsurance... It is evident that if it could be according to them, they could just receive premiums and not pay any claims, thus they encourage clients not to claim and get an \\outbonus\... They will get every reason not to pay\""