I previously had car insurance with Outsurance

I previously had car insurance with Outsurance. I joined a more affordable insurance company (due to financial strain). A third party claim of 2 years ago popped up. I thought Outsurance wouldn't accept the claim seeing that I no longer have cover with them. But within an hour they contacted me that the claim was processed. If I didn't have financial difficulties, I would never left Outsurance. One day when I'm financially stable , I will go back to Outsurance