SD
Sammy D

1 reviews | Active since Oct 2017

24 Mar 2025, 12:12

I moved to Outsurance as their service was recommended and I had had a poor service experience with another pet insurance company

I moved to Outsurance as their service was recommended and I had had a poor service experience with another pet insurance company. I hadn't claimed previously (I have been with them 2 years) and was skeptical, knowing this would be a true test to the product I have with them. Boy, was I pleasantly surprised! The agent I dealt with, Tshiamo, was super friendly, empathetic and efficient. I took my kitty to the vet on Monday and I have already been paid out for the vet bill. I will definitely recommend Outsurance pet insurance for their superb service!

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Replies (1)
OUTsurance
OUTsurance's reply24 Mar 2025, 12:18
Official
Hello Sammy,

Thank you very much for this great response to awesome service! 

We appreciate your comprehensive feedback and especially for your kind mention of Tshiamo’s sterling service.

Regards,
The OUTsurance Team