Aa
Amina amina.hassan

1 reviews | Active since Sept 2024

11 Sept 2024, 16:20

I just wanted to express my heartfelt thanks for the exceptional service you provided

I just wanted to express my heartfelt thanks for the exceptional service you provided. From the moment you answered my call to the end of our conversation, I was extremely stressed about my car being damaged. However, your professionalism and assistance really calmed me down. You swiftly took down all my details and logged the call with the insurance department, which I highly appreciate. I highly recommend him for growth within your business. We need more efficient staff like him at OUTsurance. I also called him a few days later to change the panel beater, and without any hesitation, he completed the change of details for the panel beaters and sorted out all the admin behind the scenes. That was exceptional service. Well done, Molefe! You are a superstar.

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Replies (1)
OUTsurance
OUTsurance's reply11 Sept 2024, 16:35
Official
Hello Amina,

Molefe is your hero and we fully understand why. His service ethics make us super proud of him!

 This compliment is most encouraging and we know it will mean the world to him, thank you very much!

We appreciate your heartfelt compliment even in such a stressful times like that, we are proud to have provided you with a peace of mind throughout.

Regards,
The OUTsurance Team