CB
Charlotte B

1 reviews | Active since Nov 2018

17 Jul 2025, 10:58

I just want to give praise where praise is due

I just want to give praise where praise is due. I have a my pet insurance with OUTsurance and had to claim for the first time 2 days ago. I submit my claim via the App, an agent was appointed immediately and in an hour's time I received the outcome of my claim. The claim was processed without any difficulties and approved in less than an hour and received the funds 24 hours later. Well done.

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Replies (1)
OUTsurance
OUTsurance's reply17 Jul 2025, 10:59
Official
Hello Charlotte,

We are so glad that the service you received was so exceptional.

We are thrilled to hear that your claims process was handled so efficiently.

Regards,
The OUTsurance Team