MB
Monique B

1 reviews | Active since Jan 2019

04 Mar 2025, 12:13

I informed them of the passing of one of my dogs and to remove my pet from my policy

I informed them of the passing of one of my dogs and to remove my pet from my policy. I clarified that I paid the vet bill myself as well. To my surprise they advised that they will refund her monthly premium. The kindness I received was very special

0
Replies (1)
OUTsurance
OUTsurance's reply04 Mar 2025, 12:18
Official
Hello Monique,

Thank you for taking the time to leave us such a wonderful review. 

We are thankful that we could be there for you when you needed us the most.

Regards,
The OUTsurance Team