PP
Philip P
1 reviews | Active since Jan 2025
17 Jan 2025, 14:18
I have to call Outsurrance Claim Dept on more than 7 times left messages for to call me back but no reply I avensualy have to get senior to help me
I have to call Outsurrance Claim Dept on more than 7 times left messages for to call me back but no reply I avensualy have to get senior to help me. There is just no communication and good attitude to help clientele.
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Replies (1)
OUTsurance's replyOfficial
21 Jan 2025, 13:16Hello Phillip
After having acknowledged your review, our claims manager confirmed he contacted you.
He provided you with information on how we are finalising the claim for you, and are pleased to know you are satisfied with the outcome.
Our apologies once again for the frustration you experienced previously,
Regards
The OUTsurance Team
After having acknowledged your review, our claims manager confirmed he contacted you.
He provided you with information on how we are finalising the claim for you, and are pleased to know you are satisfied with the outcome.
Our apologies once again for the frustration you experienced previously,
Regards
The OUTsurance Team
OUTsurance's reply21 Jan 2025, 13:16
Official
Hello Phillip
After having acknowledged your review, our claims manager confirmed he contacted you.
He provided you with information on how we are finalising the claim for you, and are pleased to know you are satisfied with the outcome.
Our apologies once again for the frustration you experienced previously,
Regards
The OUTsurance Team
After having acknowledged your review, our claims manager confirmed he contacted you.
He provided you with information on how we are finalising the claim for you, and are pleased to know you are satisfied with the outcome.
Our apologies once again for the frustration you experienced previously,
Regards
The OUTsurance Team