KC
Keshia C

1 reviews | Active since May 2024

27 Feb 2025, 10:30

I have been with them for over 15 years and I have never had a single problem with them

I have been with them for over 15 years and I have never had a single problem with them. Their service is amazing their staff are amazing and the companies they signed with are amazing!!! My Moms car is registered under my insurance with OUTsurance, and she called me yesterday to tell me that her car had broken down on the hi way during peak hour traffic and she didn't know what to do. I sent a panic signal to OUTsurance on my app and a man by the name of Bongani called immediately, asked for my mom's number contacted her and assisted her within seconds. It took them 15 minutes to get there and to sort out my mom's problem. They hooked up my mom's car, took her and the car to the mechanics and still dropped my mom off at home safely once all things were done for the car. I just would like to thank OUTsurance for getting my mom safely off the road and home is such an amazing manor!

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Replies (1)
OUTsurance
OUTsurance's reply27 Feb 2025, 11:02
Official
Hello Keshia,

Thank you for sharing your OUTstanding service experience with us.

We are very pleased to know you were assisted promptly amidst an emergency! 

A BIG thank you for recognising Bongani's sterling service so publicly! 

Regards,
The OUTsurance Team