I have been with Outsurance from 2019 and had to cancel the policy last year. I have never claimed in all my years of being with them and not 1 of them is advising why they won't refund me. I need clarity

Good morning Thato,

Thank you for your feedback.

Werner has been in contact with you to advise you of the reasons why a refund is not due.

You were happy with the explanation and understood the reasons.

Please feel free to contact us should you require further assistance. 

Regards,
OUTsurance