PK
Paul K

1 reviews | Active since Mar 2022

20 Mar 2022, 20:06

I hate outsurance

I hate outsurance with all my heart they were overcharging me first of all missed payment 1 month due to covid then I called in to make payment arrangements I was told my policy has lapsed if so why cnt I get all my premiums back let me see where I can get better insurance to understand my needs

0
Replies (1)
OUTsurance
OUTsurance's reply23 Mar 2022, 10:23
Official
Good day Paul,

Further to our private reply, we can confirm that Michael our client services manager has been in contact with you.

Michael discussed your profile in detail with you and he advised you that your policy cancelled due to 2 consecutive non payments.  Unfortunately there is no refund due to you.

We are sorry for the inconvenience caused.

Regards,
OUTsurance