I hate admin

I hate admin. I hate call centres. I hate dealing with people who I don't know. And I hate the tedious processes of anything to do with adulting. But... I've just gotten off the phone with OUTsurance. My car is out of warranty, and being insured with them, it felt like less work than another provider. The call centre agents that I spoke to (one to amend my cover, and cover my phone, and another to try to adjust the premium) were refreshingly competent, helpful and even had a sense of humour. It didn't feel like the admin that it was, and I even ended up saving a little thanks to them talking me through some tricks and tips. I probably sound a little like an ad, but they made my experience absolutely worth the time.