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1 reviews | Active since Dec 2024

10 Dec 2024, 19:08

I had trouble with a burst pipe in my ceiling, I contacted customer service who handeld my call and emergency professionally and prompt, a agent was assigned , I received a reference number as well as company details of the plumber who would be attending

I had trouble with a burst pipe in my ceiling, I contacted customer service who handeld my call and emergency professionally and prompt, a agent was assigned , I received a reference number as well as company details of the plumber who would be attending to my emergency. An hour later they arrived done the assessment and charted a way forward. The pipe was fixed and soon afterwards I received a call from to confirm the repair.

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Replies (1)
OUTsurance
OUTsurance's reply10 Dec 2024, 20:54
Official
Hello 

We are thrilled to hear that your claims process was handled so efficiently.

Regards
The OUTsurance Team