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Mike mf.vanderwalt

1 reviews | Active since Jun 2026

03 Jun 2026, 15:51

I had to claim benefits from my critical illness cover after I received some feedback form the Dr

I had to claim benefits from my critical illness cover after I received some feedback form the Dr. The claim process was easy fast and effective. The reply to my initial claim was addressed within 2 hours and after I have submitted all documents, it was only a day before I was called by the assessor, Johan Greeff who explained the process forward clearly. I then received some documents from him to complete and sent it back after completion. He phoned me regularly to inform me what the status was and within 1 week he phoned me to inform me that the claim was reviewed and approved. Now That is service!!!!!

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Replies (1)
OUTsurance
OUTsurance's reply03 Jun 2026, 15:54
Official
Hello Mike,

 Kudos to Johan Greefffor delivering awesome service again! Your response means the world.

We are thrilled to hear that your experience with us was so awesome
 
We strive to provide awesome service to our clients, and it is fantastic to know our efforts have paid off.
 
Regards ,
The OUTsurance Team.