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desiree.mokgosi desiree.mokgosi
1 reviews | Active since Oct 2016
03 Sept 2025, 10:10
I had a leaking geyser last week, on Wednesday
I had a leaking geyser last week, on Wednesday. I reported the issue around 17h00 using the app. A consultant responded within 15 minutes and explained the process. The next day, around 09h00, I had plumbers assessing the geyser and the ceiling damage. After paying the excess, a new geyser was installed, and the ceiling was fixed by Saturday afternoon. I am still in awe, OUTsurance is really the best. The efficiency and professionalism really go a long way. I was even able to vent, and they listened.... Wow. Keep it up, this is the best experience ever!!!!.
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Replies (1)OUTsurance's replyOfficial
03 Sept 2025, 10:12Hello Desiree,
We are thrilled to hear that your claims process was handled so efficiently.
Thank you for sharing your OUTstanding service experience with us.
We are very pleased to know you were assisted promptly amidst an emergency situation!
Regards,
The OUTsurance Team.
We are thrilled to hear that your claims process was handled so efficiently.
Thank you for sharing your OUTstanding service experience with us.
We are very pleased to know you were assisted promptly amidst an emergency situation!
Regards,
The OUTsurance Team.
OUTsurance's reply03 Sept 2025, 10:12
Official
Hello Desiree,
We are thrilled to hear that your claims process was handled so efficiently.
Thank you for sharing your OUTstanding service experience with us.
We are very pleased to know you were assisted promptly amidst an emergency situation!
Regards,
The OUTsurance Team.
We are thrilled to hear that your claims process was handled so efficiently.
Thank you for sharing your OUTstanding service experience with us.
We are very pleased to know you were assisted promptly amidst an emergency situation!
Regards,
The OUTsurance Team.
