I had a geyser problem then I spoke to my insurance which is OUTSURANCE, I was told to pay R4030 for access, I told the plumbers that I want it outside the house because this is the 3rd time in 2024 it is giving me problem

I had a geyser problem then I spoke to my insurance which is OUTSURANCE, I was told to pay R4030 for access, I told the plumbers that I want it outside the house because this is the 3rd time in 2024 it is giving me problem. Now I have to buy extra tubing because I want it relocated to the outside, I paid R1601 so now I'm told to pay R2120 for the electricity wires and labour for the electricians, by the way they are not the ones communicating with me, it's the company they are using to fix the geyser for me, total of R7308.