I had a business vehicle financed by wesbank and insured by Outsurance and a short fall cover with Bidvest insurance for over two years.

The vehicle was involved in a car accident and written off and it was not our fault. We made a claim at OUTsurance witch was approved and they told me that they will pay the current market value of the vehicle. The shortfall cover ( Bidvest) was suppose to pay the difference but they didn't. Wesbank called me to tell me that I have an outstanding of R23000 that I must pay because Bidvest did not pay the full outstanding amount because OUTsurance did not pay the market value of the vehicle . As a black women own business I can not pay for a vehicle that is written off while I had two insurance to cover me should something of this nature should occur. I have attached the settlement letter from Wesbank and from OUTsurance.