I enquired about the repair of two stone chips on my windscreen of one of my three vehicles insured by OutSurance

I enquired about the repair of two stone chips on my windscreen of one of my three vehicles insured by OutSurance. As I did so by email on a Sunday, I didn’t expect a prompt reply. Early the next day, Monday I was contacted by an advisor who briefed me fully on the process applicable to chip repairs and or windscreen replacement and the impact on my OutBonus. The advisor made all the necessary arrangements and the appointed glass repair agent did the repairs at my residence. A smooth, seamless and hassle free process and I still have my OutBonus intact. Amazing service, very satisfied client.