B
Bontle
1 reviews | Active since Aug 2025
14 Aug 2025, 22:10
I claimed for my bum...
I claimed for my bumper I was told I won’t be assisted as my excess fee is 17k I’m so disappointed I believe that what ever is shown on tv is a lie I have been paying Outsurance from last year November so it means I was paying for nothing 1*** every month I regret using Outsurance and will never recommend
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OUTsurance's replyOfficial
29 Aug 2025, 09:50Good day Bontle,
After receiving your complaint, the sales call was reviewed and feedback was provided to you by our claims manager Lynnette.
While we can confirm that the excess was discussed in detail and accepted by you, we understand that your claim falling within the excess comes as a disappointment.
We are more than happy to review your premium and excess for future claims and are sorry for the disappointment.
Regards,
The OUTsurance Team
After receiving your complaint, the sales call was reviewed and feedback was provided to you by our claims manager Lynnette.
While we can confirm that the excess was discussed in detail and accepted by you, we understand that your claim falling within the excess comes as a disappointment.
We are more than happy to review your premium and excess for future claims and are sorry for the disappointment.
Regards,
The OUTsurance Team
OUTsurance's reply29 Aug 2025, 09:50
Official
Good day Bontle,
After receiving your complaint, the sales call was reviewed and feedback was provided to you by our claims manager Lynnette.
While we can confirm that the excess was discussed in detail and accepted by you, we understand that your claim falling within the excess comes as a disappointment.
We are more than happy to review your premium and excess for future claims and are sorry for the disappointment.
Regards,
The OUTsurance Team
After receiving your complaint, the sales call was reviewed and feedback was provided to you by our claims manager Lynnette.
While we can confirm that the excess was discussed in detail and accepted by you, we understand that your claim falling within the excess comes as a disappointment.
We are more than happy to review your premium and excess for future claims and are sorry for the disappointment.
Regards,
The OUTsurance Team