I can't make this stuff up!!

I went online to request a quote. I do this online as I don't have time during the day to spend 30 minutes on the phone. I didn't get the consultants name because I could barely hear a word. He kept saying so tell me how Outsurance can make your day, so tell me how Outsurance can make your life easier, I said by by doing this quickly. He said is it new or used, I said its new, he went mad shouting and hollering cooonnngggrrrraaatulations, woo woo, new car, woo woo. It was bazaar. Then he said, so tell me how can we make your life easier. I can't make this stuff up! He said have you been ensured before, I said yes, can't recall who it was through because it was a package deal with the finance of my last car... He says, OK we'll just you've never been insured before. I said no that's not true, and I had over 6 years claim free. He said well you can't remember so we'll just say that. Then he says.... Wait for it, so tell me how Outsurance can make your day, how can we make your life easier. I was at my wits end, I said listen this is getting far too complicated so thanks but no thanks.... He said wait wait wait... just tell me what we can do make your day better. If your premiums were half the others, I wouldn't use Outsurance.... If that was 15 minutes ****** from my life, I'd hate to know what a claim is going to like.