GM
Grace M

1 reviews | Active since Oct 2024

21 Feb 2025, 13:28

I am very disappointed with outsurance bat bat service I got this week.

Very poor service that I have got from outsurance I had to call 6 different people with no assistance.

From the first person by name of Rethabile Aphane not wanting to listen to me and after not wanting to answer the call.

Second person Mbali Zwane who disappeared after we spoke.

I don't trust this insurance companies anymore, when you list expect to help you they will take you to pillar to post, make you hold on the phone more than 30 minutes still not getting any joy out of this.

I am very disappointed of this company Outsurance.

0
Replies (1)
OUTsurance
OUTsurance's reply21 Feb 2025, 14:03
Official
Hello Grace

We are very sorry about your frustrating claims experience up to now.

The matter was escalated to our claims management team and you will be contacted by our claims manager.

Regards
The OUTsurance Team