rS
refue S
1 reviews | Active since Jun 2014
03 Sept 2019, 09:27
HURROBLE SERVISE
Outsurance thy took my money without notifying me, I called to do quotation but thy debited my account
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Replies (2)0
Replies (2)
OUTsurance's replyOfficial
03 Sept 2019, 15:07Hi Mr Sesoai
We acknowledge your complaint and agree with you that taking money from someone without their consent is wrong.
We have escalated your complaint to our Sales Manager to investigate and advise. Kindly allow us the opportunity to follow up on the matter and provide detailed feedback and resolution.
Please accept our sincere apologies for the ordeal and any inconvenience as a result.
Regards
OUTsurance
We acknowledge your complaint and agree with you that taking money from someone without their consent is wrong.
We have escalated your complaint to our Sales Manager to investigate and advise. Kindly allow us the opportunity to follow up on the matter and provide detailed feedback and resolution.
Please accept our sincere apologies for the ordeal and any inconvenience as a result.
Regards
OUTsurance
Best regards,
OUTsurance's reply03 Sept 2019, 15:07
Official
Hi Mr Sesoai
We acknowledge your complaint and agree with you that taking money from someone without their consent is wrong.
We have escalated your complaint to our Sales Manager to investigate and advise. Kindly allow us the opportunity to follow up on the matter and provide detailed feedback and resolution.
Please accept our sincere apologies for the ordeal and any inconvenience as a result.
Regards
OUTsurance
We acknowledge your complaint and agree with you that taking money from someone without their consent is wrong.
We have escalated your complaint to our Sales Manager to investigate and advise. Kindly allow us the opportunity to follow up on the matter and provide detailed feedback and resolution.
Please accept our sincere apologies for the ordeal and any inconvenience as a result.
Regards
OUTsurance
Best regards,
OUTsurance's replyOfficial
16 Sept 2019, 08:40Good day Refue,
Thank you for informing us. We have contacted you to resolve the matter and we can confirm your refund has been processed.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for informing us. We have contacted you to resolve the matter and we can confirm your refund has been processed.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Best regards,
OUTsurance's reply16 Sept 2019, 08:40
Official
Good day Refue,
Thank you for informing us. We have contacted you to resolve the matter and we can confirm your refund has been processed.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for informing us. We have contacted you to resolve the matter and we can confirm your refund has been processed.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Best regards,