JL
Jenny L

1 reviews | Active since Aug 2010

13 Aug 2019, 09:30

How can change in marital status, result in increase of contributions?

I am disgusted that the change in my marital status can have such a negative impact on my monthly contributions.

I am not sure why this will call for an increase, since I have been the one making the payments every month and also financing the vehicles.

I would love to understand.

0
Replies (1)
OUTsurance
OUTsurance's reply13 Aug 2019, 14:52
Official
Good day Jenny, 

Thank you for bringing the matter to our attention. We fully understand your concern and frustration.

Data shows that there is a difference in claims amongst people with different marital statuses which would impact on premium.  

Keo our client services manager contacted you to address your concerns and he has assisted with a premium review. You were happy with Keo's assistance.

We do apologise for the inconvenience caused.

Regards,
OUTsurance